TERMS & CONDITIONS

OVERVIEW

This website is operated by Bloomy ("Company", "we", "us", or "our"). Throughout the site, the terms "we", "us" and "our" refer to Bloomy. Bloomy offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing products from us, you engage in our "Service" and agree to be bound by these Terms & Conditions ("Terms"), including any additional policies referenced herein.

Please read these Terms carefully before accessing or using our website. If you do not agree with all the terms and conditions stated herein, you may not access the website or use our services.

SECTION 1 – ELIGIBILITY

By using this website, you represent that you are at least 18 years of age or have obtained parental or guardian consent to use this website and purchase products.

You agree not to use our products or services for any unlawful or unauthorized purpose.

SECTION 2 – GENERAL CONDITIONS

Bloomy reserves the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred over various networks. Payment information is always encrypted and processed securely through authorized payment gateways.

You agree not to copy, reproduce, resell, or exploit any portion of the website or services without our prior written consent.

SECTION 3 – PRODUCT INFORMATION

Bloomy strives to display product descriptions, images, colors, ingredients, and details as accurately as possible.

However, actual product colors and packaging may vary slightly depending on your device display settings or manufacturing updates.

All products are subject to availability, and we reserve the right to discontinue or modify products at any time without prior notice.

SECTION 4 – PRICING & AVAILABILITY

All prices listed on the website are in Indian Rupees (INR) and are subject to change without notice.

We reserve the right to modify product pricing, promotional offers, discounts, and availability at any time.

SECTION 5 – BEAUTY & SKINCARE DISCLAIMER

Bloomy products are intended for personal cosmetic and beauty use only.

Results may vary from person to person depending on skin type, lifestyle, allergies, environmental conditions, and individual sensitivities.

Customers are advised to perform a patch test before using any skincare, cosmetic, or personal care product.

Bloomy shall not be liable for allergic reactions, skin sensitivities, or adverse effects resulting from misuse of products or failure to follow usage instructions.

For any existing skin condition or medical concern, please consult a qualified dermatologist before use.

SECTION 6 – ORDERS & PAYMENT

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

You agree to provide accurate billing, shipping, and contact information for all purchases.

In the event of suspected fraud, unauthorized transactions, or misuse, Bloomy may cancel orders without prior notice.

SECTION 7 – SHIPPING & DELIVERY

Bloomy currently ships across India.

Orders are generally processed within 2–5 business days unless otherwise stated.

Delivery timelines may vary depending on location, courier partner availability, public holidays, weather conditions, or other circumstances beyond our control.

Bloomy shall not be responsible for delays caused by third-party logistics providers.

SECTION 8 – RETURNS, EXCHANGES & REFUNDS

Due to hygiene and safety considerations, certain beauty and cosmetic products may not be eligible for return or exchange.

Returns, exchanges, and refunds shall be governed by Bloomy's Return, Exchange, and Refund Policies available on the website.

Bloomy reserves the right to reject any return request that does not meet policy requirements.

SECTION 9 – THIRD-PARTY LINKS

Certain content, services, or products available through our website may include materials from third parties.

Bloomy is not responsible for examining or evaluating the content or accuracy of third-party websites and assumes no liability for their services, products, or content.

SECTION 10 – USER FEEDBACK & SUBMISSIONS

Any reviews, feedback, suggestions, ideas, or submissions provided to Bloomy may be used without restriction, compensation, or obligation.

You agree that your submissions will not violate any third-party rights, intellectual property rights, or applicable laws.

SECTION 11 – PRIVACY

Your submission of personal information through the website is governed by our Privacy Policy.

By using our services, you consent to the collection and processing of information in accordance with our Privacy Policy.

SECTION 12 – PROHIBITED USES

You may not use the website:

For unlawful purposes;
To violate any laws or regulations;
To infringe intellectual property rights;
To distribute viruses, malware, or harmful code;
To harass, abuse, or discriminate against others;
To collect personal information without authorization.

Violation of these Terms may result in immediate termination of access to our services.

SECTION 13 – DISCLAIMER OF WARRANTIES

All products and services are provided on an "as is" and "as available" basis.

Bloomy does not guarantee uninterrupted, error-free, or completely secure access to the website.

We make no warranties regarding product suitability, effectiveness, or fitness for a particular purpose beyond those required under applicable law.

SECTION 14 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Bloomy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products, services, or website.

Our total liability shall not exceed the amount paid by the customer for the specific product giving rise to the claim.

SECTION 15 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Bloomy, its directors, employees, affiliates, and partners from any claims, liabilities, damages, costs, or expenses arising from your breach of these Terms.